Privacy Policy

Personal Information refers to any data that can identify an individual, either directly or indirectly. This may include names, phone numbers, email addresses, payment details, and other contact or business-related information.

Sensitive Information includes more private details such as racial or ethnic origin, political or religious beliefs, health information, criminal records, or biometric data. We only collect sensitive information when necessary and with your explicit consent.

We may collect personal information in various ways, including:

• When you contact us via phone, email, or our website.
• When you submit forms (e.g., quote requests, orders, or feedback).
• When you make a purchase or engage with our services.
• When you interact with our website, including cookies and analytics (see Section 6).

Your personal information may be used for:

• Verifying your identity and preventing fraud.
• Delivering services, processing payments, and managing accounts.
• Enhancing customer experience and tailoring our offerings.
• Sending marketing communications (with an option to opt-out).
• Legal compliance, dispute resolution, or business analytics.

We will not share your personal information with third parties unless:

• It is necessary to provide our services (e.g., payment processors, delivery partners).
• You have given explicit consent.
• Required by law (e.g., legal investigations, regulatory compliance).
• It is necessary to protect our rights, safety, or property.

We ensure any third parties handling your data adhere to strict confidentiality agreements.

Our website uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that help us track website traffic, preferences, and performance.

Information collected via cookies may include browser type and device information, pages visited and time spent on our site, IP address (anonymised where possible), and search terms used to find our website.

You can disable cookies in your browser settings, but this may affect website functionality.

We may send promotional emails or updates about our services. If you no longer wish to receive these communications, you can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly at info@msignscentre.com.

We will never sell your data to third-party marketers.

We implement strong security measures to protect your information, including secure servers and encrypted transactions, restricted access to authorised personnel only, and regular security audits and staff training.

We retain personal data only as long as necessary for business or legal purposes. Once no longer needed, we securely delete or anonymise records.

You have the right to request access to the personal data we hold about you, correct or update inaccurate information, request deletion of your data (subject to legal obligations), and withdraw consent for marketing or data processing.

To exercise these rights, contact our Privacy Officer at 0789 138 3306.

We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

For privacy-related questions, concerns, or complaints, please contact:

• Privacy Officer | Manchester Signs Centre
• Email: info@msignscentre.com
• Phone: 0789 138 3306 / 0161 503 7591
• Address: 6 Mode Wheel Rd, M5 5DQ, Salford, Manchester